This design-build project was completed in November 2009.  The DK Design Group was first chosen to complete the initial 30% design of the building, and was later awarded the Design-Build Contract.  The construction phase was completed in seven months.

The initial design of the 36,000 sf building began as a three dimensional, computer generated model.  This design tool has become invaluable when working with the owner to visualize the final design.

The interior was designed to incorporate 85% natural daylight.  The lighting package uses occupancy sensors, along with Daylight Harvesting, to take advantage of the natural light.

The exposed structure increases the perception of open space, while adding to the modern / industrial concept.  The sloping glass curtain walls and clerestory windows add modern elements to the more traditional building massing and palette of materials.

The central core was constructed with curved perimeter walls to provide a more organic feel and to effect the rectilinear plan.  This area is made up of meeting rooms, break area, and other required facilities.  Placing these functions at the core allows the remainder of the building to have an Open Plan Concept.

The entire Main Level was constructed on a 6" high access floor to house power distribution and communication lines.  This will allow maximum flexibility for the owner.  This raised floor also carries through the building core as part of the planned flexibility for expansion.  If/when more space is required for additional phone associates, much of the core can be relocated to the basement and walls can be removed to create the needed space.

The new Call Center also incorporates private rooms for new mothers returning to work.  A palette of warm wood grains  and soft wall colors add to the comfort of the rooms.